GHN-Online Launches New Client Advocacy Group for ASCs, Hospitals and Labs
Healthcare Finance Expert Shannon Smith Named President of GHN User Forum

1/12/2009 Dallas, TX –

Dallas, TX — January 12, 2009 — GHN-Online®, the healthcare industry’s leading provider of real-time, revenue-cycle management solutions, today announced its new Client Advocacy Group, a GHN-Online user forum for Ambulatory Surgery Centers (ASCs), hospitals, and laboratories. Shannon Smith, founder of the RUSH GROUP and a recognized industry expert in healthcare financial operations and revenue cycle enhancements, was named president of the GHN Client Advocacy Group.

“We want to engage with our clients at all levels and delight them beyond their service expectations,” said Azadeh Farahmand, president and CEO of GHN-Online. “During these turbulent economic times, our Client Advocacy Group will increase meaningful dialogue with our user community to introduce succinct strategies for cash flow improvements, best practices in claims management, and the day-to-day workflow. This service-centric forum is an open invitation for all players to participate in GHN’s product roadmap strategy and version enhancements so that we can deliver the best bottom-line value to every stakeholder. We’re confident that our valued clients will be well-served by Shannon, a GHN user of several years, who has in-depth industry knowledge, intellectual curiosity, and personal integrity,” continued Farahmand.
Customer Survey – Top Priority

“2008 was a year of tremendous change for healthcare providers and payers,” noted Smith. “This change, a result of new Medicare guidelines, ongoing HIPAA compliance, and increased electronic claims transactions, will continue into 2009 and beyond. I’m honored to be working with GHN’s Client Advocacy Group, which will be instrumental in helping users effectively adapt to change and realize the value of GHN.”

One of the Smith’s first initiatives will be a comprehensive GHN Customer Satisfaction Survey. “To be an effective client advocate, I need to understand user challenges, identify their priorities, and leverage that knowledge for enhanced solutions and customer satisfaction,” continued Smith. “The survey is the springboard for effective advocacy.” Other initiatives will include user meetings, virtual conferences, training and curriculum development, and beta-test programs.

About Shannon Smith, CPA

In 2000, Shannon Marie Smith founded the RUSH GROUP, a strategic consulting and training firm specializing in healthcare financial operations. She spent several years at Blue Shield of California and Tenet Healthcare Corporation where she focused on corporate policy, financial management and strategy, internal auditing and Web-based learning. Smith has authored numerous articles for industry publications including Outpatient Surgery Magazine, OR Manager, the AAASC Monitor, and HFMA. Actively involved in the healthcare community, she is guest speaker at industry events such as the Free Standing 100, California Ambulatory Surgery Association, Today's Surgicenter Conference, and the American Association of Ambulatory Surgical Centers Conference. Smith is a graduate of the University of Ottawa, Canada, and holds a Bachelor of Commerce degree.

About GHN-Online, Inc.

GHN-Online, Inc., healthcare’s leading provider of real-time claims management and end-to-end transaction processing solutions, delivered the industry’s first Internet-based preadjudicated claims management tools. HIPAA-compliant and enterprise-class, GHN offers the simplest and fastest claims-to-cash solution, anywhere™. With an architecture that easily integrates all stakeholders in the healthcare reimbursement model, GHN solutions drive a 100% claims acceptance rate. GHN’s intuitive and format-agnostic capabilities enable instantaneous, complete and accurate electronic claims transactions for thousands of healthcare payers and providers throughout North America. Founded in 1999, GHN-Online is headquartered in Dallas, Texas.

For further information contact info@ghnonline.com or call 214.696.5717. URL: www.ghnonline.com.

PR Contact: Jacquelyn Thrasivoulos, GHN-Online, 508.881.3109, jthrasi@ghnonline.com

About GHN-Online
GHN-Online, Inc., based in Dallas, Texas, is the industry innovator in online enterprise class healthcare transaction processing. Using GHN-Online's network and web-based technology, providers can interface and send claims for processing, correct claims rejections online, take administrative advantage of the industry's first payer/provider claims repository, receive payment acknowledgement, and use the real-time online-eligibility service. GHN-Online's services and innovations are described in its Web site, www.ghnonline.com.